Passed Higher Secondary School Certificate (12th / H.S.C.) examination with basic computer knowledge, preferably holding an MSCIT or CCC certificate.
Minimum age of 18 years required.
Commission-based earnings derived from government-fixed citizen service fees.
Preliminary scrutiny of submitted documents and application forms
Publication of eligible and ineligible candidate lists
Physical inspection of proposed office premises for infrastructure assessment
Candidate interviews for customer service and communication assessment
Preparation and publication of merit list based on 100-mark evaluation criteria
Final selection list release after resolving objections